11/06/2025 - Tech Bulletin - Update to DW Ai Configuration Tool 2.11
Technical Bulletin To: DW Blackjack Ai System Administrators, Alarm Company Technicians Date: October 6, 2025 Re: Update to DW Ai Configuration Tool 2.11 User Notice: Update DW Ai Configuration Tool v2.11 ----------------------------------- Affected Product: DW Blackjack Ai Servers New Version: 2.11.1…
Assigning IVA+ Licenses for the DW MEGApix Multi-Sensor Camera (DWC-PVX20WATW)
Assigning IVA+ Licenses for the DW MEGApix Pano Multi-Sensor Camera (DWC-PVX20WATW) ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Last Edit: August 2, 2024 ----------------------------------- IVA+ Channel Licenses The DWC-…
Windows Upgrade: DW Spectrum Licenses and Credentials Lost
Windows Upgrade: DW Spectrum Licenses and Credentials Lost ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: Medium Last Edit: May 20, 2022 ----------------------------------- What Causes This Issue? During a…
DW Spectrum - Exporting Licenses List
Exporting DW Spectrum License List ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Software Version: DW Spectrum Version 5.1 Last Edit: August 20, 2024 ----------------------------------- Keeping a License List It is rec…
Locating DW Blackjack Rack Serial Information
Locating DW Blackjack® Rack™ Serial Information ----------------------------------- Affected Roles: Administrator, Owner Complexity: Low Last Edit: May 21, 2021 ----------------------------------- Model Number and Serial Number When purchasing a DW Blackjack® Rack™ Server, the DW Spectrum® IPVMS reco…
DW Spectrum - Troubleshooting HWID Changes in a Multi NIC Environment
Troubleshooting Hardware ID Changes in a Multi-NIC Environment ----------------------------------- Affected Roles: Administrator, Power Users Related Digital Watchdog VMS Apps: DW Spectrum Last Edit: April 4, 2025 ----------------------------------- HWID in Multi-NIC Environments In Multi-NIC hardware e…
DW Spectrum - Why Did My Hardware ID (HWID) Change?
License Problem: Server Not Found ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum Complexity: Medium Last Edit: December 3, 2021 ----------------------------------- Why Does This Problem Happen? While DW Spectrum Licenses can…
DW Spectrum - Camera Recording Setup
Configuring Camera Recording Settings ----------------------------------- Affected Roles: Administrator, Power Users Related Digital Watchdog VMS Apps: DW Spectrum Software Version: 6.0 Last Edit: April 3, 2025 ----------------------------------- Camera Recording Administrators and Power Users can con…
DW Spectrum - Finding the Hardware ID (HWID)
Finding the Hardware ID (HWID) ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum Complexity: Low Last Edit: August 20, 2024 ----------------------------------- Hardware ID (HWID) Each Server has a unique Hardware ID that is de…
DW Spectrum - Deactivating License Keys
Deactivating License Keys ----------------------------------- Affected Roles: Owner Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: Low Last Edit: August 13, 2024 ----------------------------------- License Deactivation While it is free to stream camera video using DW Spectrum® I…
