DW Blackjack Boot Device Troubleshooting
DW Blackjack® Boot Device Troubleshooting ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: Medium Last Edit: March 19, 2021 ----------------------------------- Boot Order Issues When powering on a DW Blackjac…
End User Assistance Guide
End User Assistance Guide ----------------------------------- Affected Roles: End Users Last Edit: November 13, 2020 ----------------------------------- Technical Support End User Policy As of autumn 2020, Digital Watchdog began offering limited support to end users through the use of knowledge base art…
Troubleshooting Recording Errors For A VMAX IP Plus
Troubleshooting Recording Errors For A VMAX IP Plus ----------------------------------- Affected Roles: Administrator Related Digital Watchdog VMS Apps: Pivot CMS, C3CMS, Mobile applications Complexity: Medium to High Software Version: v1.5.5.4 or later Last Edit: August 16, 2024 ------------------…
DW Spectrum - Automatic Startup for DW Spectrum
Automatically Run DW Spectrum Server at System Startup ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Last Edit: August 13, 2024 ----------------------------------- Automatic Startup By default, DW Blackjack Servers are m…
New NAS Installation Troubleshooting
New NAS Installation Troubleshooting ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum®, DW IP Finder® v4.4.7 Complexity: Medium to High Software Version: DW Spectrum® IPVMS v2.6 or higher Last Edit: August 10, 2020 -------------…
Flowchart: Troubleshooting Recording Issues For DW Spectrum
Flowchart: Troubleshooting Recording Issues For DW Spectrum ----------------------------------- Affected Roles: Administrators Related Digital Watchdog VMS Apps: DW Spectrum Complexity: Medium to High Last Edit: March 11, 2020 ----------------------------------- Recording Errors DW Spectrum Ser…
Known Issue: BIOS Recovery Issue For DW Blackjack E-RACK (X9SAE1)
BIOS Recovery Issue for DW Blackjack E-RACK (X9SAE1) ----------------------------------- Affected Roles: Administrator, Owner Complexity: Medium to High Last Edit: April 27, 2021 ----------------------------------- BIOS Error Code “AB” Some SuperMicro X9 boards with E3v1/v2 CPUs have been reported to…
Resolving Corrupted Database Index for DW Spectrum
Resolving Corrupted Database Index for DW Spectrum ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Software Version: DW Spectrum v5.0.0.35746 Last Edit: September 6, 2024 ----------------------------------- Database Index…
Recovery Firmware For VMAX 960H & 960HFlex
Recovery Firmware For VMAX® 960H & 960HFlex ----------------------------------- Affected Roles: Administrator Complexity: Medium Last Edit: October 5, 2020 ----------------------------------- System Recovery In the event of system errors, software corruption, or display issues, recovery firmware can …
Third-Party Cameras Go Offline After DW Spectrum Update v4.1
Third-Party Cameras Go Offline After DW Spectrum Update v4.1 ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: High Software Version: DW Spectrum® IPVMS v4.1 Last Edit: February 1, 2021 ------------------------…
