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Affected Roles: Administrator
Complexity: Medium
Last Edit: August 7, 2020
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The Network Video Recorders (NVR) of the VMAX® IP Plus Series have a maximum throughput of 80 Mbps. If you are receiving a “Bandwidth Limit Error” message on your VMAX® IP Plus, the total throughput of all cameras connected with your NVR is exceeding the 80 Mbps limit. This may cause issues with capturing video within the system, camera connection errors, and other issues for the recording unit.
This article will outline how to adjust the bitrate for each connected camera through the user interface of the VMAX® IP Plus.
If you are currently logged into the VMAX® IP Plus, you can check the current bandwidth usage of the recording unit.
To do so:
If the current bandwidth usage exceeds 80 Mbps, you will need to adjust the camera bitrate settings within the system to resolve your issue.
To adjust the camera bitrate, perform the following directly at the VMAX IP® Plus recording unit:
Next, select the Record menu.
In the Advanced Camera Management menu all connected cameras will be listed. Click the Setup button to proceed with this guide.
Click the Setup button next to Rec. Stream.
Use the drop-down to reduce the Bitrate setting.
After adjusting the Bitrate, click the Apply button.
Repeat Step 5. Use the drop-down menu to reduce the Bitrate setting.
After adjusting the Bitrate, click the Apply button.
Click the Setup button for the next camera in the Advanced Camera Management Menu and repeat Steps 4 – 6 for each connected camera until the Receive Data (from the Checking Current Bandwidth section above) reads as less than 80 Mbps.