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Showing articles from Troubleshooting tag

Blackjack fsck Boot Error (Ubuntu/Linux)

Blackjack fsck Boot Error (Ubuntu/Linux) ----------------------------------- Affected Roles:  Owner, Administrator Related Digital Watchdog VMS Apps:   DW Spectrum Last Edit:   August 19, 2024 ----------------------------------- File System Consistency Check (fsck) If your DW Blackjack (Ubuntu/Linux) NVR …

Reporting DW Spectrum Issues

Reporting DW Spectrum® Issues ----------------------------------- Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Last Edit: November 13, 2025 ----------------------------------- DW Spectrum® Issues This article will outline how to report operator issues with DW Spectrum® IPVMS. Supported/Affected…

Motion Recording Troubleshooting (VMAX IP Plus)

Motion Recording Troubleshooting (VMAX® IP Plus) ----------------------------------- Affected Roles:  Administrator, Owner Software Version:   VMAX® IP Plus v1.3.7.0 or later Last Edit:   July 29, 2024 ----------------------------------- Motion Detection When using a motion recording type for the VMAX® IP…

DW Spectrum - Installing Starfield Root Certificate Authority - G2

Installing Starfield Root Certificate Authority – G2 ----------------------------------- Affected Roles:   Owner, Administrator Related Digital Watchdog VMS Apps:   DW Spectrum IPVMS Software Version:   DW Spectrum v5.0 and newer Last Edit:   May 10, 2024 ----------------------------------- Starfield Root …

Known Issue: DW Spectrum Software Crashes Due to libeay32.dll on Windows

Known Issue:  DW Spectrum® Software Crashes Due to libeay32.dll on Windows ----------------------------------- Affected Roles:   Administrator, Owner Related Digital Watchdog VMS Apps:   DW Spectrum® IPVMS Complexity:   Medium Last Edit:   May 27, 2021 ----------------------------------- DW Spectrum® IPVMS…

CMS Software Crashes

CMS Software Crashes ----------------------------------- Affected Roles:  Administrator Related Digital Watchdog VMS Apps:   Pivot CMS, C3CMS Complexity:   Low to Medium Last Edit:   July 29, 2024 ----------------------------------- Software Issues When monitoring the camera video of your standalone reco…

Troubleshooting Lens Flashing On Analog Cameras

Troubleshooting Lens Flashing On Analog Cameras ----------------------------------- Affected Roles:  Administrator, Installer Last Edit:   January 24, 2025 ----------------------------------- Lens Flashing In the event that a camera’s video begins to flash or flicker, experience lens flaring, or if power-c…

Recovery Firmware For The VMAX A1 Plus (5 MP)

Recovery Firmware For The VMAX® A1 Plus (5 MP) ----------------------------------- Affected Roles:  Administrator Complexity:   Medium Last Edit:   July 30, 2024 ----------------------------------- System Recovery In the event of system errors, software corruption, or display issues, recovery firmware fil…

Motion Recording Troubleshooting (DW Spectrum)

Motion Recording Troubleshooting (DW Spectrum®) IPVMS ----------------------------------- Affected Roles:  Administrator, Owner Related Digital Watchdog VMS Apps:   DW Spectrum® IPVMS Complexity:   Low Last Edit:   September 6, 2024 ----------------------------------- Motion Detection DW Spectrum® utiliz…

License Problem: Server Not Found

License Problem:  Server Not Found ----------------------------------- Affected Roles:  Owner, Administrator Related Digital Watchdog VMS Apps:   DW Spectrum Complexity:   Medium Last Edit:   December 3, 2021 ----------------------------------- Why Does This Problem Happen? While DW Spectrum Licenses can…

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