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09/22/2025 - Technical Bulletin - DW Spectrum Server (Linux) Update 6.0.3 Fix
Scope of Work Proposal To: Administrators, Power Users Date: September 22, 2025 Re: DW Spectrum Server (Linux) Update 6.0.3 Fix DW Spectrum Server (Linux) Update 6.0.3 Fix ----------------------------------- Affected Software: DW Spectrum Professional (Linux Ubuntu) Affected Version: 6.0.3 and newer …
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11/17/2023 - Technical Bulletin - V-Class & Mx95 Series Camera ONVIF Issue
DW Technical Bulletin To: DW® Customers Date: November 17, 2023 Re: DW MEGApix V-Class/Mx95 Series ONVIF Issue DW MEGApix V-Class / Mx95 Series ONVIF Credentials ----------------------------------- Affected Model Numbers: DWC-VSBD04Bi / DWC-VSBD04Mi / DWC-VSDG04Bi / DWC-VSDG04Mi / DWC-VSTB04Bi / DW…
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DW Spectrum - Resetting Analytics Storage Database
Resetting Analytics Storage Database ----------------------------------- User Group: Administrator | Owner Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Software Version: 6.0 Last Edit: March 17, 2025 ----------------------------------- Analytics Storage Issues If you have recently updated the …
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DW Spectrum - Adjusting Linux Client Display Scale
Adjusting Display Scale for Linux Client ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Last Edit: August 21, 2024 ----------------------------------- Display Monitor Scaling Issue Fix In some circumstances using a High Do…
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C2P - Generic Event Email Notification Issue
Generic Event Email Notification Issue ----------------------------------- Affected Roles: Administrator Related Digital Watchdog VMS Apps: C2P Last Edit: January 22, 2020 ----------------------------------- Issue Description Generic Events do not trigger email notifications when sent by C2P ESE. Sol…
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C2P - HSE Login Issue
HSE Login Issue ----------------------------------- Affected Roles: Administrator Related Digital Watchdog VMS Apps: C2P Last Edit: January 22, 2020 ----------------------------------- Issue Description When attempting to log in to the C2P HSE Search Engine, the system will not accept the login username…
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Windows Upgrade: DW Spectrum Licenses and Credentials Lost
Windows Upgrade: DW Spectrum Licenses and Credentials Lost ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: Medium Last Edit: May 20, 2022 ----------------------------------- What Causes This Issue? During a…
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C2P - Missing Virtual Camera Video
Troubleshooting Missing Virtual Camera Video ----------------------------------- Affected Roles: Administrator Related Digital Watchdog VMS Apps: DW Spectrum, C2P Last Edit: January 22, 2020 ----------------------------------- Issue Description Users who have connected their IP device to the C2P integra…
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05/24/2022 - Technical Bulletin - DW Cloud and Microsoft Email Verification
Technical Bulletin To: DW® Customers Date: May 24, 2022 Re: DW Cloud and Microsoft Email Verification Issue DW Cloud and Microsoft Email Verification Affected Model Numbers: DW Spectrum® IPVMS Affected Software Version: DW Cloud™ reliant systems Dear Digital Watchdog Partner, This technical bu…
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Troubleshooting a PoE Reset Error on a VMAX IP Plus
Troubleshooting PoE Reset Errors on a VMAX® IP Plus™ ----------------------------------- Affected Roles: Administrator Complexity: Medium Last Edit: August 16, 2024 ----------------------------------- PoE Reset Error If you are encountering an issue where a VMAX ® IP Plus™ is experiencing video loss…
