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11/18/2025 - Release Notes - DW HD Spot Module Firmware 1.6.0.8
Technical Bulletin To: Administrators Date: November 18, 2025 Re: DW HD Spot Module Firmware Update 1.6.0.8 DW HD Spot Module Firmware Version 1.6.0.8 ----------------------------------- Affected Product: DW HD Spot Module New Firmware Version: 1.6.0.8 Previous Firmware Version: 1.5.0.0 Release Dat…
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10/13/2025 - Release Notes - VMAX A1 G4 Firmware Update 1.0.13.11
Technical Bulletin To: Administrators Date: October 13, 2025 Re: VMAX A1 G4 Firmware 1.0.13.11 Release Notes VMAX A1 G4 Firmware Update 1.0.13.11 ----------------------------------- Affected Product: VMAX A1 G4 New Firmware Version: 1.0.13.11 Previous Firmware Version: 1.0.13.8 Release Date: Octob…
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DW Spectrum - Encoder and Analog PTZ Presets
Encoder and Analog PTZ Presets ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Software Version: DW Spectrum 5.1 Last Edit: August 21, 2024 ----------------------------------- Analog PTZ Camera Presets & DW Spectrum The …
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Flowchart: Troubleshooting Web Viewer For An Analog DVR
Flowchart: Troubleshooting Web Viewer For An Analog DVR ----------------------------------- Affected Roles: Administrator Complexity: Low Last Edit: April 24, 2020 ----------------------------------- Web Viewer When connecting to your DVR through a web browser, you will be required to log in to the …
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First Generation VMAX A1 Series (2.1 MP) Camera Connection
First Generation VMAX A1 Series (2.1 MP) Camera Connection ----------------------------------- Affected Roles: Administrator Complexity: Low Last Edit: July 30, 2024 ----------------------------------- First Generation VMAX A1 DVRs Since its initial release, the VMAX A1 Series (2.1 MP) has since been…
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Installing Third Party Applications On Macintosh
Installing Third Party Applications On Macintosh ----------------------------------- Affected Roles: All Users Related Digital Watchdog VMS Apps: DW ACS, Pivot CMS, C3CMS Complexity: Low Last Edit: July 29, 2024 ----------------------------------- Blocked Software When installing Digital Watchdog …
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Flowchart: Troubleshooting Video Loss For Analog Cameras
Flowchart: Troubleshooting Video Loss For Analog Cameras ----------------------------------- Affected Roles: Administrator Last Edit: January 24, 2025 ----------------------------------- Camera Video Loss When camera video no longer displays at the DVR or does not display during the initial connection,…
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Flowchart: Troubleshooting DVR Backup Issues
Flowchart: Troubleshooting DVR Backup Issues ----------------------------------- Affected Roles: Administrator Related Digital Watchdog VMS Apps: Pivot CMS Complexity: Low to Medium Last Edit: April 23, 2020 ----------------------------------- Video Export/Backup When exporting video from a DVR, …
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Flowchart: Troubleshooting Monitor Output Issues
Flowchart: Troubleshooting Monitor Output Issues ----------------------------------- Affected Roles: Administrator Complexity: Low Last Edit: April 1, 2020 ----------------------------------- Monitor Output Issues The use of a directly connected display monitor (VGA or HDMI) is recommended for the s…
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Setting Up UTC Control For A VMAX A1 Plus and A1 G4
Setting Up UTC Control For A VMAX® A1 Plus and VMAX A1 G4 ----------------------------------- Affected Roles: Administrator Complexity: Low Last Edit: July 30, 2024 ----------------------------------- UTC Control The VMAX® A1 Plus recording unit supports UTC (Up-the-Coax) communication, allowing user…
