Flowchart: Troubleshooting Video Loss For Analog Cameras

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Affected Roles: Administrator

Last Edit: January 24, 2025

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Camera Video Loss

When camera video no longer displays at the DVR or does not display during the initial connection, troubleshooting can help you to determine if the issue is being caused by the DVR, the camera itself, or by the equipment connecting the two devices together.

This article will provide a flowchart to assist with identifying and resolving the possible causes of the issue.

Note: To view the article version of this flowchart, check out Troubleshooting Video Loss For Analog Cameras.

Supported/Affected Devices

VMAX Series
VMAX A1 Series (2.1 MP)
VMAX A1 Plus Series (5 MP)
Star-Light Camera Series
Star-Light Plus Camera Series

Troubleshooting

Use the following flowchart to troubleshoot analog camera video loss.

Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart.

Note: It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart.

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Camera Video Loss

Supported/Affected Devices

Troubleshooting

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