Installing Third Party Applications On Macintosh

Installing Third Party Applications On Macintosh

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Affected Roles:  All Users

Related Digital Watchdog VMS Apps:  DW ACS, Pivot CMS, C3CMS

Complexity:  Low

Last Edit:  April 8, 2020

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Blocked Software

When installing Digital Watchdog software to a Macintosh, the computer may not recognize the software as a trusted application.  When this occurs, the Macintosh computer automatically blocks the installation of applications, categorizing them as third-party software.

This article will outline how to temporarily disable the security lock to allow the installation of Digital Watchdog applications to a Macintosh computer.

Supported/Affected Devices

• VMAX Series (Legacy)
• VMAX 960H Series (Legacy)
• VMAX Flex Series (960H)
• VMAX A1 Series (2.1 MP)
• VMAX A1 Plus Series (5 MP)

Opening Blocked Software On Macintosh

When initially attempting to run installation tools for unrecognized applications, Macintosh computers will typically block the installation software from running.

To open blocked software on Macintosh:

1. Open the System Preferences menu.

Note:  If you do not know where to open the System Preferences menu on your Macintosh, open the Finder application and search for System Preferences.

2. Navigate to the Security & Privacy menu.

Select the General tab.

3. If you have attempted to run a blocked application, it may appear in the bottom half of the General tab.

Click on the Open Anyway button to allow the one-time installation of the application.

4. A confirmation window will display.  Click the Open button to proceed with running the installation software.

5. If you would like to disable this security setting on your Macintosh, click the Lock icon at the bottom of the General tab.

Enter your computer’s login to disable this setting.

To re-enable this setting, click the Lock icon again and re-enter your computer’s login.