CloudCam Camera Troubleshooting ----------------------------------- Affected Roles: Administrator, Power User Related Digital Watchdog VMS Apps: DW Spectrum Edge Last Edit: March 9, 2025 ----------------------------------- Camera as a System Troubleshooting CloudCam cameras are unique in configuration a…
Signing Up for DW University ----------------------------------- Affected Roles: All Users Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Last Edit: January 16, 2025 ----------------------------------- DW University Online Learning The DW University online learning program is available to an…
Troubleshooting Missing Virtual Camera Video ----------------------------------- Affected Roles: Administrator Related Digital Watchdog VMS Apps: DW Spectrum, C2P Last Edit: January 22, 2020 ----------------------------------- Issue Description Users who have connected their IP device to the C2P integra…
Locating DW Blackjack® Rack™ Serial Information ----------------------------------- Affected Roles: Administrator, Owner Complexity: Low Last Edit: May 21, 2021 ----------------------------------- Model Number and Serial Number When purchasing a DW Blackjack® Rack™ Server, the DW Spectrum® IPVMS reco…
How to Export Bookmarks ----------------------------------- Affected Roles: Administrator, Power Users Related Digital Watchdog VMS Apps: DW Spectrum Software Version: 6.0 Last Edit: April 18, 2025 ----------------------------------- Export from Timeline Bookmarked footage can be exported from the arc…
DW Support Guidelines for Troubleshooting OS Issues ----------------------------------- Affected Roles: Administrator, Power Users Related Digital Watchdog VMS Apps: DW Spectrum Last Edit: May 13, 2025 ----------------------------------- DW Blackjack OS Issues Digital Watchdog’s Blackjack Server product…
DW Technical Bulletin To: DW® Customers Date: March 29, 2024 Re: DW Spectrum v5.1.3.38363 Release Notes DW Spectrum IPVMS Software Update v5.1.3.38363 ----------------------------------- New Software Version: DW Spectrum 5.1.3.38363 Previous Software Version: DW Spectrum v5.1.2.37996 Release Dat…
How to Start/Stop Camera Recording Schedule with DW Spectrum API ----------------------------------- Affected Roles: Administrator, Power Users Related Digital Watchdog VMS Apps: DW Spectrum Software Version: 6.0 Last Edit: April 18, 2025 ----------------------------------- Enable/Disable Recording wit…
How to Apply DW Spectrum v4.1 SO Plugin for MEGApix® IVA/IVA+™ Cameras (Ubuntu/Linux) ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS (Ubuntu/Linux) Complexity: Medium Software Version: DW Spectrum® IPVMS v4.1.0.31401 or new…
DW Spectrum Mobile SSL Certification Notification ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS, DW Spectrum® Mobile Complexity: Low Software Version: DW Spectrum Server v4.2 and newer, DW Spectrum Mobile v22.1 and newer …