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myDW - Service Level Agreement (SLA)
myDW Service Level Agreement ----------------------------------- Affected Roles: All Users Related Digital Watchdog VMS Apps: myDW Services Last Edit: August 12, 2025 ----------------------------------- 1. SLA Definitions * “Unavailable” and “Unavailability” means N consecutive error or no-response req…
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09/25/2025 - Release Notes - myDW Feature Update 2.0.78-7
Technical Bulletin To: myDW CPs & Administrators Date: September 25, 2025 Re: myDW Update 2.0.78-7 myDW Feature Update 2.0.78-7 ----------------------------------- Affected Product: myDW Cloud Service New Version: 2.0.78-7 Release Date: September 23, 2025 ----------------------------------- Befo…
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DW SaaS - End User License Agreement (EULA)
DW SaaS – End User License Agreement ----------------------------------- Last Edit: September 2, 2025 ----------------------------------- The following document refers to the EULA notice for users of Digital Watchdog Software as a Service products. The purpose of this information is to openly disclose and noti…
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myDW - Product Compatibility Notice
DW Technical Bulletin To: DW Customers Date: February 27, 2025 Re: myDW Product Compatibility Notice myDW Product Compatibility Notice ----------------------------------- Relevant Software Version: DW Spectrum 5.1, 6.0, and newer Release Date: February 27, 2025 ----------------------------------- …
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Open Source Software Disclosure for myDW and myDW Web Portal
Open-Source Software Disclosure for myDW & myDW Web Portal ----------------------------------- Last Edit: December 13, 2022 ----------------------------------- myDW and myDW Web Portal include third-party code licensed for use and redistribution under open-source licenses. Below is a list of disclosures and…
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myDW - FQDN or Allowlist for Pathfinder Access
FQDN or Allowlist for myDW & Pathfinder Access ----------------------------------- Affected Roles: Administrator Related Digital Watchdog VMS Apps: DW Spectrum Last Edit: May 8, 2025 ----------------------------------- Port Configuration System management platforms will generate Internet traffic. Bec…
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myDW - Quick Start Guide
DW Technical Bulletin To: myDW End Users Date: August 21, 2025 Re: myDW Quick Start Guide myDW Quick Start Guide ----------------------------------- Affected Software: myDW Cloud Management ----------------------------------- Welcome to myDW! This document will show you how to activate an End U…
