Upgrading Ubuntu 14.04 LTS to Ubuntu 16.04 LTS on BlackJack NVR


Upgrading Ubuntu 14.04 LTS to Ubuntu 16.04 LTS on Blackjack NVR


Affected Roles:  Administrator, Owner

Related Digital Watchdog VMS Apps:  DW Spectrum

Complexity:  High

Last Edit:  June 17, 2020


Upgrading the Ubuntu OS

For older Digital Watchdog Blackjack servers using the Ubuntu operating system, DW Spectrum IPVMS v4.0 or higher cannot be utilized until the server’s operating system has been upgrade to use Ubuntu 16.04.

This article will outline how to upgrade a DW Blackjack server using the Ubuntu operating system.

Supported/Affected Devices

  • DW Blackjack Server Series (Ubuntu/Linux OS)

Note:  It is recommended to backup your DW Spectrum database, camera info, and license information before proceeding.

STEP 1: Click and Open the Gear Icon on top right hand corner. Choose the ‘System Settings’ option.

STEP 2: Click on the ‘Software & Updates’ icon.

STEP 3: Click on the ‘Updates’ tab. Under the ‘Notify me of a new Ubuntu version’, click and choose the ‘For long-term support versions’ option.

Step 4: You will see the ‘Authenticate’ pop up. Enter ‘admin’ and click the ‘Authenticate’ button.

Step 5: The following pop up will come up. Click on ‘Reload’ button.

Step 6: Now click on the ‘Ubuntu Software’ tab.

Step 7: Click on the ‘Community-maintained free and open-source software (universe) option.

Step 8: You will see the ‘Authenticate’ pop up. Enter ‘admin’ and click the ‘Authenticate’ button.

Step 9: Next you will ‘Close’. The following pop up will come up. Click on ‘Reload’ button. Next, you will see the ‘Updating cache’ pop up.

Step 10: Download the following files.



Step 11: Go into the ‘Downloads’ folder and install each package. You will see the following screen come up. Click on the ‘Upgrade’ button to install. Ignore and close upgrade if you see a message that a later version is already installed. Type in ‘admin’ to authenticate the upgrade.

Step 12: Click on the ‘Unity Dash Search’ icon, top left hand corner. Type in ‘software updater’. Click on the ‘Software Updater’ icon.

Step 13: Software Updater will check for updates.

Step 14: Click on the ‘Upgrade’ button. Type in ‘admin’ for password entry. Click ‘Authenticate’ button.

Step 15: Click on the ‘Upgrade’ button. Upgrade preparation will begin.  (9:12 ~ 9:13)

Step 16: Click on the ‘Start Upgrade’ to continue. Download time will depend on your internet speed. (9:13~940

Step 17: During the Download process you might get the following message. Click ‘Don’t Upgrade’.

Step 18: For the following pop up, click on the ‘Keep’ button.

* Any Steps between 19 thru 21 may be skipped if not required by the upgrade.

Step 19: For the following notification, make sure ‘OK’ is highlighted in red. Click inside the ‘Terminal’ window and Hit ‘Enter’ key to continue.

Step 20: For the following, ‘Keep the local version currently installed’ should be highlighted. Click inside the ‘Terminal’ screen. Use the Up and Down arrow keys from keyboard to choose option. Hit the ‘Tab’ key to move down to The ‘OK’. Hit the ‘Enter’ key to continue.

Step 21: For the following, choose the first option seen below. Hit the ‘Space’ bar to click on the option shown. Hit the ‘Tab’ button to move to ‘OK’. Hit the ‘Enter’ key.

Step 22: The following message will come up. Click on the ‘Remove’ button. Wait until removing the packages

Step 23: Click on the ‘Restart Now’ button. Unit will reboot itself and take you back to the desktop.

Step 24: When you return to the Desktop. Click on the ‘Unity Dash Search’ icon, top left hand corner. Type in ‘Terminal’, and click on the ‘Terminal’ icon.

Step 25: You will need to type in the following commands: (it will display error message if cifs-utils is already installed)

(You will hit the ‘Enter’ key after each command)

sudo su

type in ‘admin’ for password

sudo apt-get update

sudo apt install cifs-utils

The terminal screen should match what is displayed below. When complete, close terminal by typing ‘exit’ command. The Yellow arrows indicate each of the commands listed above.

** Important

     – Restart the system if the DW Spectrum MediaServer is not running after the upgrade is completed.

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  • 17-Jun-2020