Blackjack fsck Boot Error (Ubuntu/Linux)
Blackjack fsck Boot Error (Ubuntu/Linux) ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum Last Edit: August 19, 2024 ----------------------------------- File System Consistency Check (fsck) If your DW Blackjack (Ubuntu/Linux) NVR …
Known Issue: DW Spectrum Software Crashes Due to libeay32.dll on Windows
Known Issue: DW Spectrum® Software Crashes Due to libeay32.dll on Windows ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: Medium Last Edit: May 27, 2021 ----------------------------------- DW Spectrum® IPVMS…
CMS Software Crashes
CMS Software Crashes ----------------------------------- Affected Roles: Administrator Related Digital Watchdog VMS Apps: Pivot CMS, C3CMS Complexity: Low to Medium Last Edit: July 29, 2024 ----------------------------------- Software Issues When monitoring the camera video of your standalone reco…
Troubleshooting Lens Flashing On Analog Cameras
Troubleshooting Lens Flashing On Analog Cameras ----------------------------------- Affected Roles: Administrator, Installer Complexity: Low to Medium Last Edit: July 30, 2024 ----------------------------------- Lens Flashing In the event that a camera’s video begins to flash or flicker, experience l…
Recovery Firmware For The VMAX A1 Plus (5 MP)
Recovery Firmware For The VMAX® A1 Plus (5 MP) ----------------------------------- Affected Roles: Administrator Complexity: Medium Last Edit: July 30, 2024 ----------------------------------- System Recovery In the event of system errors, software corruption, or display issues, recovery firmware fil…
Motion Recording Troubleshooting (DW Spectrum)
Motion Recording Troubleshooting (DW Spectrum®) IPVMS ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: Low Last Edit: September 6, 2024 ----------------------------------- Motion Detection DW Spectrum® utiliz…
Troubleshooting Video Loss For VMAX IP Plus
Troubleshooting Video Loss For VMAX IP Plus ----------------------------------- Affected Roles: Administrator Complexity: Medium to High Software Version: v1.5.5.4 or higher Last Edit: August 16, 2026 ----------------------------------- Video Loss When the video streams experience video loss, dupl…
License Problem: Server Not Found
License Problem: Server Not Found ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum Complexity: Medium Last Edit: December 3, 2021 ----------------------------------- Why Does This Problem Happen? While DW Spectrum Licenses can…
DW Spectrum - Server or Client Crash Troubleshooting
DW Spectrum Server or Client Crash Troubleshooting ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Last Edit: April 10, 2023 ----------------------------------- DW Spectrum Software Crashes Users may rarely experience a sys…
DW Spectrum - Cloud System is Unreachable or Offline
DW Cloud System is Unreachable or Offline ----------------------------------- Affected Roles: All Users Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Software Version: Version 5.0 and newer Last Edit: August 14, 2023 ----------------------------------- DW Cloud Remote Connection DW Cloud is…
