Activating Licenses

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Activating Licenses

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Affected Roles:  Administrators

Related Digital Watchdog VMS Apps:  DW Spectrum

Complexity:  Low

Last Edit:  March 26, 2020

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DW Spectrum Recording Licenses

DW Spectrum IPVMS is free to use for monitoring and managing devices that are connected to your DW Spectrum Server(s).  To record and archive video footage through DW Spectrum, recording licenses must be activated on the Server to enable the recording function.

This article will outline how to activate recording licenses in DW Spectrum.

Note:  For more information on the variety of DW Spectrum recording licenses, please read DW Spectrum License Types.

Supported/Affected Devices

  • DW Blackjack Series

Internet Activation

Each recording license pack has an activation key that must be entered into DW Spectrum to add it to the Server.  If the Server has Internet access, the Internet Activation function can be used to easily apply licenses.

To apply a license using Internet Activation:

  1. Launch DW Spectrum and connect with your Server.
  1. Open the System Administration menu, then select the Licenses tab at the top of the window.

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  1. Under Internet Activation, enter the license key of the recording license pack, then click on Activate License to add it to the Server.

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  1. Once applied, the license pack information will display under Active Licenses.

The licenses will remain tied to the Server that they were activated on and cannot be applied to any other Servers that are not merged to the same System.  

To move the license to another (un-merged) Server, the license must be deactivated first.

Note:  To deactivate a license, please use the License Deactivation Form.

https://hf-files-oregon.s3-us-west-2.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2019/10-17/b2501c27-76f3-40b7-9973-22e8ebc4c0ad/Activated.png

Manual Activation

If your Server does not have Internet access, you can manually apply license keys using the Manual Activation function.  To do so, a special request will need to be submitted in exchange for an activation file.

Note:  Use of another device with Internet and email access is required to obtain a Manual Activation Key File.

To activate licenses for a Server that does not have Internet access:

  1. Launch DW Spectrum and connect with your Server.
  1. Open the System Administration menu, then select the Licenses tab at the top of the window.

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  1. Under the New License section, click on Manual Activation.

Each Server has a unique Hardware ID that is determined by the computer’s BIOS, motherboard, RAM, and network card (NIC).  This information is used to maintain license registry for Servers.

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  1. Copy the Hardware ID and send an email request to licenses@dwcc.tv requesting a Manual Activation Key File.

The email should include:

    • Server’s Hardware ID
    • License Key
  1. A member of the Digital Watchdog Licensing team will email you back with a Manual Activation Key File.

Download the file from the email and copy it to the offline Server.

  1. Under the Manual Activation section, click on the Browse button.

Locate and select the Manual Activation Key File.

Click on Activate License

  1. Once applied, the license pack information will display under Active Licenses.

The licenses will remain tied to the Server that they were activated on and cannot be applied to any other Servers that are not merged to the same System.  

To move the license to another (un-merged) Server, the license must be deactivated first.

https://hf-files-oregon.s3-us-west-2.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2019/10-17/b2501c27-76f3-40b7-9973-22e8ebc4c0ad/Activated.png

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  • 01-Apr-2020
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