How To Upgrade Firmware for a VMAX A1 (2.1 MP)
Affected Roles: Administrator
Complexity: Low to Medium
Last Edit: October 17, 2022
DISCONTINUED PRODUCT: As of October 2021, the VMAX A1 Plus (2.1 MP) DVR Series is a discontinued product and is no longer eligible for future firmware updates.
Firmware is a type of computing software that is used in the management and operation of nearly all electronics. The VMAX A1 Series DVRs utilize firmware versions to manage camera communication, user interface controls, display, and recording settings for every interaction by the user.
Periodically, the firmware version may need to be upgraded to apply new features, improvements, and other content to the DVR.
This article will explain the process for upgrading Firmware for the VMAX A1 Series DVRs using either File Transfer Protocol (FTP) or a USB stick.
Firmware upgrades for the VMAX A1 Series will need to be performed directly at the DVR. Connect a display monitor and USB mouse to the DVR, so that you can control the user interface of the recording unit.
If you are unsure what type of display (HDMI or VGA) that your DVR supports, please consult the User Manual.
The FTP upgrade option permits users to upgrade DVR firmware by communicating with an external FTP server over the Internet. The last firmware version (v18.104.22.168.13) can be downloaded and installed from the FTP server.
**NOTE: The FTP function requires a stable network and Internet connection. If you have not set up the DVR Network settings, please read Network Setup For A VMAX A1.
To Upgrade Using FTP:
Click the Check button to check for available updates.
The USB upgrade option permits users to upgrade DVR firmware by inserting a USB stick and uploading the firmware file directly to the System.
The USB stick must use FAT or FAT32 format and should not exceed 32 GB in capacity.
If you are upgrading the DVR firmware using a USB stick, you must first prepare a new firmware file for uploading.
To download the latest DVR firmware file:
**NOTE: The DVR’s part number is located on the sticker located on top of the DVR.
In the Results, scroll down and locate the “Firmware” section.
If you are performing a USB upgrade, copy the firmware file to a blank USB stick, formatted to either FAT format or FAT32 format.
**NOTE: DO NOT store the firmware file in a folder. If the new firmware is in a folder, on the USB at the time of upgrade, the DVR will not be able to detect the upgrade file.