DW Technical Bulletin
To: DW® Customers
Date: January 14, 2025
Re: myDW Product Compatibility Notice
myDW Product Compatibility Notice
-----------------------------------
Affected Software: DW Spectrum IPVMS
Relevant Software Version: DW Spectrum 5.1, 6.0, and newer
Release Date: January 14, 2025
-----------------------------------
Product Compatibility
The myDW Cloud Service is only compatible with DW Spectrum IPVMS version 5.1, 6.0 and newer.
- Systems using DW Spectrum version 5.0, 4.2 and older are not supported by myDW.
myDW Incompatible Devices
Recording devices are limited by the capabilities of their component parts. Processors, graphics, storage, operating systems, determine if server hardware can support newer versions (5.1 and up) of DW Spectrum and myDW.
Model Series |
Part Number |
myDW Compatible? |
DW Blackjack Ai Slim |
DW-BJAiASL |
ü |
DW-BJAiDx |
ü |
|
DW Blackjack CX |
DW-BJCX |
ü |
DW Blackjack DX |
DW-BJDX11xT-LX |
ü |
DW-DX31xxT |
ü |
|
DW-BJDX31xxT-LX |
ü |
|
DW-BJDX51xx |
ü |
|
DW-BJDX51xx-LX |
ü |
|
DW-BJDX71xx |
ü |
|
DW Blackjack MX |
DW-BJMX2T |
ü |
DW Blackjack Rack 2U |
DW-BJRR2UxxT |
ü |
DW-BJRR2UxxTLX |
ü |
|
DW-BJRR2UxxTS |
ü |
|
DW-BJRR2PxxT |
ü |
|
DW-BJRR2PxxTLX |
ü |
|
DW-BJRR2PxxTS |
ü |
|
DW-BJRR2YxxT |
ü |
|
DW-BJRR2YxxTLX |
ü |
|
DW-BJRR2YxxTS |
ü |
|
DW-BJRR2XxxT |
ü |
|
DW-BJRR2XxxTLX |
ü |
|
DW-BJRR2XxxTS |
ü |
|
DW Blackjack Ai 2U |
DW-BJAiARA2 |
ü |
DW-BJAiAR2PA2 |
ü |
|
DW-BJAiPxxTR |
ü |
|
DW-BJAiARA4 |
ü |
|
DW-BJAiAR2PA4 |
ü |
|
DW Blackjack Ai (Rack mounted) |
DW-BJAIRxxT |
ü |
DW-BJAI2RxxT |
ü |
|
DW Blackjack Tower (Full-size) |
DW-BJT71xxT |
ü |
DW-BJTR715xxT |
ü |
|
DW-BJTR716xxT |
ü |
|
DW Blackjack Ai Tower (Full-size) |
DW-BJAiTxxTR |
ü |
DW Blackjack Tower (Mid-size) |
DW-BJMTC5204T |
ü |
DW-BJMTC7404T |
ü |
|
DW-BJMT31xxT |
ü |
|
DW-BJMT51xxT |
ü |
|
DW-BJMT71xxT |
ü |
|
DW-BJST51xxT |
ü |
|
DW Blackjack Ai Tower (Mid-size) |
DW-BJAiMTxxT |
ü |
MEGApix CaaS Cameras |
[See CaaS Camera List] |
û |
DW Blackjack Blade |
DW-BJBLADE |
û |
DW Blackjack Bolt |
DW-BJBOLT |
û |
DW Blackjack Cube |
DW-BJCUBExT |
û |
DW-BJCUBE-LX |
û |
|
DW-BJCUBExT-DL |
û |
|
DW Blackjack Mini |
DW-BJMINIxT |
û |
DW-BJMINIxTR |
û |
|
DW Blackjack E-Rack |
DW-BJE2U |
û |
DW-BJE2U-LX |
û |
|
DW-BJER2U |
û |
|
DW-BJER2U-LX |
û |
|
DW-BJER3U |
û |
|
DW-BJER3U-LX |
û |
|
DW-BJER4U (24-Bay) |
û |
|
DW-BJER4U-LX (24-Bay) |
û |
|
DW-BJER4U (36-Bay) |
û |
|
DW-BJER4U-LX (36-Bay) |
û |
|
DW Blackjack P-Rack |
DW-BJP1U |
û |
DW-BJP1U-LX |
û |
|
DW-BJP2U |
û |
|
DW-BJP2U-LX |
û |
|
DW-BJPR2U |
û |
|
DW-BJPR2U-LX |
û |
|
DW Blackjack S-Rack |
DW-BJS1UxT-LX |
û |
DW Blackjack X-Rack |
DW-BJX2U |
û |
Model Series |
Part Number |
myDW Compatible? |
COVA |
DW-COVA4 |
ü |
DW-COVA8 |
ü |
|
DW-COVA16 |
ü |
|
VMAX IP G4 |
DW-VG49xT4P |
ü |
DW-VG412xT8P |
ü |
|
DW-VG416xT16P |
ü |
|
VMAX A1 G4 |
DW-VA1G44xT |
ü |
DW-VA1G48xT |
ü |
|
DW-VA1G416xT |
ü |
|
VMAX IP Plus |
DW-VP9xT4P |
ü |
DW-VP12xT8P |
ü |
|
DW-VP16xT8P |
ü |
|
VMAX A1 Plus |
DW-VA1P4xT |
ü |
DW-VA1P8xT |
ü |
|
DW-VA1P16xT |
ü |
|
VMAX IP |
DW-VIP4xT |
û |
DW-VIP8 |
û |
|
DW-VIP16 |
û |
|
VMAX A1 |
DW-VAONE 4 |
û |
DW-VAONE 8 |
û |
|
DW-VAONE 16 |
û |
|
DW-VAONE 16-L |
û |
|
DW-VAONE32 |
û |
|
VMAX 960H Core |
DW-VC4 |
û |
DW-VC8 |
û |
|
DW-VC16 |
û |
|
VMAX Flex |
DW-VF4 |
û |
DW-VF8 |
û |
|
DW-VF16 |
û |
|
VMAX AHD Core |
DW-VAC4 |
û |
DW-VAC8 |
û |
|
DW-VAC16 |
û |
|
VMAX 960H |
DW-V960H8 |
û |
DW-V960H16 |
û |
|
VMAX 480 |
DW-VMAX480 8 |
û |
DW-VMAX480 16 |
û |
|
VMAX HD Flex |
DW-VFHD |
û |
VMAX HD |
DW-VHD |
û |
VMAX D1 |
DW-VMAXD1 |
û |
For More Information or Technical Support
DW Technical Support:
Toll-free: 866.446.3595
https://www.digital-watchdog.com/contact-tech-support/
__________________________________________________________________________________
866.446.3595 [email protected] www.digital-watchdog.com
Rev: 12/24 Copyright © DW. All rights reserved. Specifications and pricing subject to change without notice.