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06/10/2021 - Technical Bulletin - VMAX IP Plus 3rd Generation Mounting Accessory Hardware Changes

https://hf-files-oregon.s3-us-west-2.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2019/09-24/4763eb2b-7c2d-49d6-bfc0-47620cc0f150/image.png                                                                         DW Technical Bulletin

To:  DW® Customers

Date:  June 10, 2021

Re:  VMAX® IP Plus™ 3rd Generation Mounting Hardware Changes

VMAX® IP Plus™ 3rd Generation Mounting Accessory Hardware Changes

Affected Model Numbers:  DW-VP9-4P, DW-VP12-IP, DW-VP16-16P

Mounting Accessories:  DW-VR19E, DW-VPR19E, DW-VAP19RE, DW-VP16RE

Effective Date:  February 15, 2021


As of February 2021, some hardware changes have been made to the VMAX® IP Plus™ standalone Network Video Recorder (NVR). A new generation of the VMAX® IP Plus™ (3rd generation) has been released and can be distinguished from the previous 1st and 2nd generation models by the unit serial number, firmware filename, or physical appearance of the front and rear panels of the unit.

For more information on identifying the generation of the VMAX® IP Plus™, you may refer to the Technical Bulletin announcement.

Please refer to the information below to identify mounting bracket compatibility with your 2nd generation or 3rd generation VMAX® IP Plus™.


**NOTE:  If needed, you may download the DW Accessories Chart for hardware compatibility regarding other DW products as well.

Hardware Changes

The 2nd generation and 3rd VMAX® IP Plus™ models use different mounting brackets.  See below to compare hardware parts:

VMAX® IP Plus™ Model Identifiers

Model

S/N

Firmware Filename

1st gen

2nd gen

3rd gen

1st gen

2nd gen

3rd gen

DW-VP9-4P

VP****

NPK09****

FPK09-

HN-6209_dw_v1.xxx

HN-6509_DW_v1.x.x.x

DW-VP09 vx.x.x.x

DW-VP12-8P

VP****

NPK12****

FPK12-

HN-6212_dw_v1.xxx

HN6512_DW_v1.x.x.x

DW-VP12 vx.x.x.x

DW-VP16-8P

VP****

N/A

N/A

HN-6216_dw_v1.xxx

N/A

N/A

DW-VP16-16P

VP****

NPE16****

FPE16-

HN-6316_dw_v1.xxx

HN-6616_DW_v1.x.x.x

DW-VP16 vx.x.x.x

Rack Mount Bracket Ears

Model #

2nd Gen S/N

Mounting Bracket

3rd Gen S/N

Mounting Bracket

DW-VP9-4P

NPK09~

N/A

FPK09~

DW-VAP19RE

DW-VP12-8P

NPK12~

DW-VR19E

FPK12~

DW-VP16RE

DW-VP16-16P

NPE16~

DW-VPR19E

FPE16~

DW-VP16RE

Click Here for a PDF copy of this bulletin

For More Information or Technical Support

DW Technical Support:

Toll-free:  866.446.3595

digital-watchdog.com/contact-tech-support/

__________________________________________________________________________________

866.446.3595              [email protected]         www.digital-watchdog.com

Rev: 06/21                             Copyright © DW. All rights reserved. Specifications and pricing subject to change without notice.