To:  DW® Customers

Date:  June 10, 2021

Re:  VMAX® IP Plus™ 3rd Generation Mounting Hardware Changes

VMAX® IP Plus™ 3rd Generation Mounting Accessory Hardware Changes

Affected Model Numbers:  DW-VP9-4P, DW-VP12-IP, DW-VP16-16P

Mounting Accessories:  DW-VR19E, DW-VPR19E, DW-VAP19RE, DW-VP16RE

Effective Date:  February 15, 2021

As of February 2021, some hardware changes have been made to the VMAX® IP Plus™ standalone Network Video Recorder (NVR). A new generation of the VMAX® IP Plus™ (3rd generation) has been released and can be distinguished from the previous 1st and 2nd generation models by the unit serial number, firmware filename, or physical appearance of the front and rear panels of the unit.

For more information on identifying the generation of the VMAX® IP Plus™, you may refer to the Technical Bulletin announcement.

Please refer to the information below to identify mounting bracket compatibility with your 2nd generation or 3rd generation VMAX® IP Plus™.

**NOTE:  If needed, you may download the DW Accessories Chart for hardware compatibility regarding other DW products as well.

Hardware Changes

The 2nd generation and 3rd VMAX® IP Plus™ models use different mounting brackets.  See below to compare hardware parts:

VMAX® IP Plus™ Model Identifiers

Rack Mount Bracket Ears

Click Here for a PDF copy of this bulletin

For More Information or Technical Support

DW Technical Support:

Toll-free:  866.446.3595

digital-watchdog.com/contact-tech-support/

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Rev: 06/21                             Copyright © DW. All rights reserved. Specifications and pricing subject to change without notice.