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Affected Roles: Administrator, Owner
Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS
Complexity: Medium
Software Version: v4.1.31401 or newer
Last Edit: May 26, 2021
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DW Spectrum® IPVMS can be configured to have the DW Spectrum® Server send an email notification to specific Users and/or Roles whenever an assigned Event Alarm is triggered (i.e. motion detection, detection zone, etc.).
One of the optional features that can be included with an email notification is a short pre-alarm video clip from the camera that the Event Alarm is assigned to. However, if a clip is sent over SMTP (Simple Mail Transfer protocol) and the video clip does not display properly or shows a distorted image, it is likely that the Server is not using plain-text in the emails.
This article will outline how to enable the Send plain-text emails setting for a DW Spectrum® Server.
To enable plain-text emails:
To connect with the Advanced menu:
http://<Server IP Address>:<Port>/static/index.html#/advanced
**NOTE: You must add “advanced” at the end of the URL to access the Advanced settings of the Web Client.
To continue, click the Advanced button, then click the
Enter an Administrator User Name and Password to log in.
Enable this setting, then click the Save button.