Password Recovery - DW Blackjack Mini

How to Reset the DW Spectrum Password of a DW Blackjack® Mini

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Affected Roles:  Administrator, Owner

Related Digital Watchdog VMS Apps:  DW Spectrum® IPVMS

Complexity:  Medium

Last Edit:  September 4, 2020

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Forgotten Passwords

The DW Blackjack® Mini (BJMINI) is a headless server with no display, making it remotely accessible through a network connection only.  In circumstances where the DW Spectrum® password has been forgotten and you are unable to connect with the DW Blackjack® Mini, the options for resetting login credentials are limited.

This article will outline how to reset the DW Spectrum® IPVMS server password and how to submit a request to reset the password of the DW Blackjack® Mini if it is needed.

Note:  The device login of the DW Blackjack® Mini is separate from the login credentials of the DW Spectrum® IPVMS platform.  If the BJMINI is part of a merged DW Spectrum® system and you are actually just trying to change the Administrator/Owner Password of DW Spectrum® (and not reset it), use the DW Spectrum® Web Client to do so.

Note:  The process for resetting the DW Spectrum® login requires that the media server is defaulted.  As a result, you may need to reconfigure the server configuration.  For instructions on configuration and setup, you may refer to the DW-BJMINIxT Quick Start Guide.

Supported/Affected Devices:

• DW Blackjack Mini® (DW-BJMINIxT, DW-BJMINIxTR)

Before Submitting a Reset Request

If you have forgotten the DW Spectrum® IPVMS login and require a password reset, the only option is to clean reinstall the software through the DW Blackjack® Mini’s web interface.

Before submitting a Password Reset Request to Digital Watchdog, attempt to log in to the DW Blackjack® Mini itself:

1. Using a computer that shares the same network as the BJMINI, open a web browser and use the IP address of the BJMINI to connect with the server’s web interface.

1. URL structure:  http://<IP_Address>:Port
2. Default IP Address of the DW BJMini:  192.168.1.200
3. Example URL:  http://192.168.1.200:80

Consult with your network administrator if you do not have the IP information for the unit.  You may also scan for the BJMINI using DW IP Finder™ from a Windows computer.

2. Upon reaching the web page, enter the login for the DW Blackjack® Mini, then click the Login button.
   • Default Name:  admin
   • Default Password:  admin1234

3. After logging in to the web interface of the BJMINI, select the System tab.

Select the option to Default the media server.

Submitting a Password Reset Request

If you do not know the login for the DW Blackjack® Mini and the unit is no longer using its default login credentials (admin/admin1234), you will need to submit a Password Reset Request form so that you can default the BJMINI’s media server.

Submission Requirements for Password Reset

• Unit Model Number and Serial Number (located on sticker label)
• At least one (1) of the following:
  • Proof of purchase in the form of an invoice or receipt
  • A written request on legal company letterhead
  • A photo of the requesting user holding their business ID or Driver’s License next to their face.  All text and photos on the identification must be legible and the user must be visible in the photo.