DW Spectrum IPVMS Mobile Application Setup

DW Spectrum® IPVMS Mobile Application Setup

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Affected Roles: All users

Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS, DW Spectrum® Mobile

Complexity: Low

Software Version: DW Spectrum v5.0 and newer, DW Spectrum® Mobile v20.1 and newer

Last Edit: June 3, 2022

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DW Spectrum® Mobile Application

The DW Spectrum® Mobile application allows users to connect with their DW Spectrum® systems using their Apple (iOS) and Android mobile devices. However, some initial setup is required before you can begin to use the live viewing and playback features of the application.

This article will outline how to connect your DW Spectrum® Mobile application to a DW Spectrum System using DW Cloud™ or by using a server’s IP address for direct connection.

**NOTE: The use of the term “DW Spectrum® System” in this article may refer to a single DW Spectrum® Server or to multiple DW Spectrum® Servers that have been merged into a single group.

**NOTE: If a network that is hosting a DW Spectrum Server is using a SonicWall or Firewall service to filter out external Internet access, you may need to allowlist or port forward the DW Spectrum® Server.

For the FQDN list of DW Spectrum®, please read DW Spectrum - FQDN or Allowlist for DW Cloud Access.

Supported/Affected Devices:

DW Blackjack® Servers
MEGApix® IP Camera Series

Acquiring the Application

To use DW Spectrum® Mobile on your mobile device (smartphone, tablet, etc.), you will need to download and install the mobile application from your application store.

Connecting Through DW Cloud™

DW Cloud™ is a free connection service for use with the DW Spectrum® IPVMS software. If you have yet to connect your DW Spectrum® system to a DW Cloud™ account or still need to create a DW Cloud™ account, check out DW Cloud Management.

To connect with your DW Spectrum® IPVMS system using the DW Cloud™ service:

Open the DW Spectrum application on your mobile device.

To connect your DW Cloud™ account to the DW Spectrum® Mobile application, click on Log in to DW Cloud.

In the Cloud Account screen, enter the Email and Password login credentials for your DW Cloud™ account, then tap the Log in button.

In the Server Selection screen, DW Spectrum® systems that are already connected with your DW Cloud™ account will display with an orange Cloud icon. As your mobile application is now connected with your account, simply select the cloud-connected system to begin viewing.

You may only view one DW Spectrum® system at a time through the mobile application.

To view another system, tap on the Main Menu button, then select Disconnect from Server.

You will then be routed back to the Server Selection screen.

Connecting Through Direct Connection (IP Address)

When connecting to your DW Spectrum® system using an IP address, you will need to port forward the DW Spectrum® server(s) to ensure that external network access is available while offsite.

Automatic Discovery (LAN)

If you are currently connected to the same local network (LAN) as the DW Spectrum® system, the DW Spectrum® Mobile application may discover the server automatically.

To connect with a discovered server, select the system. The IP Address field will automatically fill.
Enter your Login and Password for the DW Spectrum® system, then tap the Connect button to begin viewing.

Manual Direct Connection (LAN)

If the IP address of the server does not automatically fill or the server is not discovered, you can find the email address in the Server Settings menu of the DW Spectrum® IPVMS desktop application.

In the DW Spectrum® IPVMS desktop application, right-click on the server.
Select Server Settings.
Under the General tab, locate the IP Address and Port value for your connection needs.

Changing to your DW Spectrum® Mobile application, tap on the Connect to Another Server button.

The New Connection screen will display.

Enter the IP address of your server in the Host field,

Next, enter your Login and Password credentials for the DW Spectrum® system.

Tap the Connect button to begin viewing.

Manual Direct Connection (WAN)

If you will be connecting to your DW Spectrum® system from outside of your local network (LAN), you will need to know the Public IP Address (WAN) of your network.

**NOTE: When connected to the same internal network (LAN) as the DW Spectrum® Server, you will not be able to connect if you are using an external, public IP address (WAN). Use a public IP address only when connecting from outside of the server’s host network.

To obtain the public IP address of your network, you may inquire with your ISP, work with your network administrator, or check in your router for the information.

Alternatively, open a web browser (Google Chrome, Mozilla Firefox, etc.) and visit a port checking website (e.g., http://canyouseeme.org).

The public IP of your currently connected network will display

Confirm that the DW Spectrum® port (Default Port: 7001) is open within the network. If the port is blocked, external communication to the server will be unavailable.

Changing to your DW Spectrum® Mobile application, tap on the Connect to Another Server button.

The New Connection screen will display.

Enter the public IP address of your server in the Host field,