Affected Roles: Administrator
Related Digital Watchdog VMS Apps: DW Mobile Plus (iOS only)
Software Version: v220.127.116.11 or later
Last Edit: May 5, 2020
The P2P PathFinder™ function lets you securely view your system on your iOS®devices by scanning a QR code in the recorder’s settings menu. PathFinder™ allows users to connect, view, playback and search video from their DW® video surveillance solutions with no need for complicated port forwarding.
This article will outline how to enable Pathfinder on your VMAX A1 Plus recording unit and how to connect with DW Mobile Plus (iOS).
Note: Pathfinder for the VMAX A1 Plus is presently only supported by DW Mobile Plus (iOS) only. Any other form of remote viewing will need to be facilitated through a direct connection or DDNS, outlined in Network Setup For A VMAX A1 Plus.
Note: Pathfinder is a P2P (peer-to-peer) service which requires a strong Internet connection. If your Internet connection is slow, you are using a Firewall or SonicWall, or are using a VPN, you may encounter connection issues through the Pathfinder function.
To enable Pathfinder:
Select Network, then select Pathfinder.
Note: If the Pathfinder Status does not show that the function is activated, confirm that the firmware of the VMAX A1 Plus is up-to-date and check the Network settings for any errors.
If your network is using a Firewall or SonicWall, the Pathfinder service will not be able to communicate with the P2P service.
To connect your DW Mobile Plus (iOS) application to the VMAX A1 Plus through Pathfinder:
Click on Create a new site, then select Site.
Click on the Scan icon and allow access to your iOS device’s camera.
Scan the Pathfinder QR code from the Pathfinder menu on the VMAX A1 Plus. The Pathfinder ID will autofill in the Host field.
Your site will display in the Site List.
Select your Site to connect with the VMAX A1 Plus.