Upgrading Firmware with C3 CMS (Windows)
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Affected Roles: Administrator, User
Related Digital Watchdog VMS Apps: C3™ CMS
Complexity: Low
Last Edit: October 17, 2022
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With C3™ CMS, firmware can be easily upgraded from your Windows computer, rather than having to physically go to your recording unit to perform the process.
This article will outline how to use the C3 CMS program to remotely upgrade the firmware of a standalone DVR or NVR.
**NOTE: The remote firmware upgrade process is not available for the MacOS version of C3 CMS.
Related KB Articles:
To upgrade firmware using C3 CMS, download the new firmware file for uploading.
To download firmware files:
In the Results, scroll down and locate the “Firmware” section.
**NOTE: When upgrading firmware for a VMAX IP Plus, make sure that you are using the correct firmware version for the hardware generation of your NVR.
To upgrade your standalone DVR or NVR through C3 CMS:
**NOTE: The C3EventServer program is included when initially installing the C3 CMS application to a Windows computer.
Click on Health Check.
Select your Site from the Site List or double-click on the site in the Status Window.
Click the Upgrade button to start the backup.
**NOTE: C3 CMS will not notify you when the upgrade has been completed. Use the Health Check tool to confirm the currently applied firmware version (FW Version).