Affected Roles: Administrator
Complexity: Medium to High
Last Edit: July 7, 2021
The VMAX® A1 Plus allows users to monitor live camera video and archive footage to a local storage drive. This internally installed hard drive permits users to store and review previously recorded footage, regardless of Internet connection status.
In the event of an issue, the recording unit can be troubleshot to resolve most recording problems. However, in the rare event of a hard drive failure, the internal storage drive may need to be replaced.
DISCLAIMER: If you are opening a VMAX® A1 Plus unit to replace a pre-installed HDD, the warranty for the unit will become voided. Digital Watchdog will not be liable for the loss of data or consequential damages (including without limitation, damage to recording media) resulting from this process.
**NOTE: If you are trying to install an HDD for the VMAX® A1 Plus model option that does NOT include a local storage HDD (DW-VA1P16, DW-VA1P8, DW-VA1P4), please consult Installing A Hard Drive For A VMAX A1 Plus.
Prior to replacing the hard drive, make sure that you will be using an approved hard drive model as the replacement.
|HDD Part Number||Hard Drive Description|
|HDSG-ST1000VX005||Seagate SkyHawk 1TB SATA 6Gb/s 64MB Cache 3.5"|
|HDSG-ST2000VX015||Seagate SkyHawk 2TB SATA 6Gb/s 64MB Cache 3.5"|
|HDSG-ST3000VX009||Seagate SkyHawk 3TB SATA 6Gb/s 256MB Cache 3.5"|
|HDSG-ST4000VX013||Seagate SkyHawk 4TB SATA 6Gb/s 256MB Cache 3.5"|
|HDSG-ST6000VX001||Seagate SkyHawk 6TB SATA 6Gb/s 256MB Cache 3.5"|
|HDSG-ST8000VE001||Seagate SkyHawk 8TB SATA 6Gb/s 256MB Cache 3.5"|
|HDSG-ST10000VE0008||Seagate SkyHawk AI 10TB SATA 6Gb/s 256MB Cache 3.5"|
|HDSG-ST12000VE001||Seagate SkyHawk AI 12TB SATA 6Gb/s 256MB Cache 3.5"|
|HDSG-ST16000VE002||Seagate SkyHawk AI 16TB SATA 6Gb/s 256MB Cache 3.5"|
To replace the Hard Drive, follow the steps below:
**Note: For a soft-shutdown, if you are currently logged in at the DVR, click on the power icon on the toolbar at the bottom of the Live View screen, then select Shutdown.
**Note: If your DVR continues to experience recording issues, please consult with Digital Watchdog Technical Support as there may be additional hardware or software issues occurring with the unit.