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Affected Roles: Administrator
Complexity: Low
Last Edit: December 4, 2020
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In the event that the System Administrator forgot, does not know, or needs to reset the Admin login for their VMAX® A1 Plus unit, a special request must be submitted for a password recovery.
This article will outline the information required for a Password Reset Form.
Before submitting a Password Reset Form, please attempt to log in to the unit with the default login.
Please complete and submit a request form through the Digital Watchdog Password Policy page.
Requests are processed in the order that they are received. Once your request has been processed by the support team, instructions will be sent to the email address that you listed on the form.