DW Application Compatibility List

DW Desktop & Mobile Application Compatibility List

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Last Edit: January 9, 2024
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App Compatibility

Digital Watchdog’s surveillance recording solutions can be viewed either locally or remotely through the use of the variety of DW desktop and mobile software applications. These applications can connect with recorders and DW Spectrum Server hardware either directly (by IP Addressing) or through DW’s Peer-to-Peer (P2P) proxy services.

The viewing application that should be used is dependent on the model of the recording product type. So before installing a viewing application to the connecting device (computer, phone, tablet, etc.), make sure that the recording unit will compatible with the software.

**NOTE: Some legacy mobile applications may no longer be available on the Google Play or iOS App Store marketplaces.

**NOTE: The term “Legacy” refers to a product/device that has been discontinued due to stop of production, supersession by a newer product, etc. For a list of Legacy DW products that have been discontinued, you may visit:

Supported/Affected Devices

VMAX A1 Series (2.1 MP) – Legacy
VMAX A1 Plus™ Series (5 MP)
VMAX A1 G4™ Series (4K)
VMAX IP Plus™ Series
VMAX IP G4™ Series (4K)
DW Blackjack® Server Series (running DW Spectrum IPVMS)

Compatibility Table

Mobile software applications for both the Android systems and iOS (Apple) systems can be downloaded from either the Google Play Store (Android) or the App Store (iOS) to your mobile device (phone or tablet).

Computer desktop applications for both Windows systems and Macintosh systems can be downloaded from the Digital Watchdog Website.

**NOTE: Applications that were not created by Apple may not be recognized by Macintosh computers – additional system approval may be necessary.

Please read Installing Third Party Applications On Macintosh for more information.

**NOTE: Please be aware that even though an application may be compatible with a recording model, there may only be limited feature support available.

[Click on image to enlarge]

Additional Limited Feature Support Notes

Pathfinder Available

VMAX A1 (2.1 MP) – supported by DW Mobile app (ended January 2021).
VMAX A1 Plus™ (5 MP) – supported by DW Mobile Plus app (iOS & Android); limited to client functions only.
VMAX A1 G4™ (4K) – supported by DW Mobile Plus app (iOS & Android).
VMAX IP Plus™ – supported by DW Mobile Plus app (iOS & Android) and VMAX Plus app (iOS & Android); limited to client functions only.
VMAX IP G4™ (4K) – supported by DW Mobile Plus app (iOS & Android).

Push Notifications Available

VMAX A1 Plus™ (5 MP) – supported by VMAX Plus app (iOS & Android)
VMAX A1 G4™ (4K) – supported by DW Mobile Plus app (iOS)
VMAX IP Plus™ – supported by VMAX Plus app (iOS & Android)
VMAX IP G4™ - supported by DW Mobile Plus app (iOS)

DW Spectrum® Server Compatibility

DW Spectrum® IPVMS does not fully support all recorder models; partially supported units are limited to video streaming only. Use of an Analog Recorder IPVMS License will be required to archive video on a DW Spectrum Server that is streaming from a standalone recorder (VMAX).

Partially compatible models include:

- VMAX 480 [limited support - RTSP]
- VMAX Flex [limited support - RTSP]
- VMAX Flex 960H [limited support - RTSP]
- VMAX A1 (2.1 MP) [limited support - RTSP]

Fully Compatible Models include:

- VMAX IP Plus™ - ONVIF, RTSP
- VMAX IP G4™ - ONVIF, RTSP
- VMAX A1 G4™ - ONVIF, RTSP
- DW Blackjack® Servers

ACS Software for Mac OS X

This legacy software is no longer supported by the Macintosh platform.

Operating systems running Macintosh version, Catalina (or newer), will no longer save sites within the ACS software.
Does not offer a backup or backup player option.

C3™ CMS Software Compatibility

VMAX A1 (2.1 MP) [limited support – streaming only]
VMAX A1 Plus™ (5 MP)
VMAX A1 G4™ (4K)
VMAX IP Plus™
VMAX IP G4™ (4K)

**NOTE: Pathfinder (P2P) connections with the VMAX IP Plus or VMAX A1 Plus (5 MP) are limited to client functions only. C3Event Server functions will only work using an IP address or DDNS connection. Live Event notifications are available through P2P connection.

**NOTE: This software is compatible with x64-bit operating systems only; Windows 10 (x64) or MacOS 10.12 (Sierra) support only.