-----------------------------------
Affected Roles: Administrator
Related Digital Watchdog VMS Apps: DW IP Finder™
Complexity: Medium
Software Version: v4.4.9 or newer
Last Edit: December 3, 2020
-----------------------------------
Due to physical limitations of hardware, some cameras (MTT, MVT, and MT varieties) do not feature an option to perform a factory reset using a physical button. In these cases, the DW IP Finder™ software can be used instead to locate the DW camera and factory default the device.
This article will outline how to use DW IP Finder™ to factory default Digital Watchdog IP cameras that commonly do not feature a physical reset option.
Note: DW IP Finder™ is supported by Windows OS only. The computer using DW IP Finder™ should be physically connected to the same network as the camera. It may be easier if this process is performed during a bench test, rather than leaving the camera in the installed location.
Before using DW IP Finder™ to default the camera, make sure that the DW IP Finder™ software is installed. If you experience issues locating the camera with DW IP Finder™, you may need to configure the Windows Firewall settings.
To default a MEGApix® IP camera using DW IP Finder™:
At the bottom of the window, enter the camera’s Administrator Username and Password so that you are authorized to configure the camera (default: admin/admin).
Once the camera list has populated, you may either double-click on the target camera or click the IP Configuration “Click” button to select the camera.
Click the “Restore default camera configuration” button.
Note: If you have not already done so, enter the camera’s Administrator Username and Password for authorization (default: admin/admin).
After a minute (approx.), re-scan with DW IP Finder™ to locate the camera. The camera will be defaulted and can be reconfigured.