05/27/2020 - Technical Bulletin - MEGApix Flex and Pano Camera and Mounting Accessories Hardware Changes

DW Technical Bulletin

To: DW® Customers

Date: September 3, 2020

Re: MEGApix® Flex™ and Pano™ camera and mounting accessories hardware changes

MEGApix® Flex™ and Pano™ Camera and Mounting Accessories Hardware Changes

Affected Model Numbers: DWC-PVX16W and all lens combinations, DWC-PZ21M69T, DWC-PVZ2M72T

Mounting Accessories: DWC-PZCM, DWC-PZWM, DWC-PZADP

Effective Date: 02/27/2020

MEGApix® Flex™ and Pano™ cameras and accessories hardware have been updated to improve the installation process. The new hardware will go into effect using the existing part numbers, once the current stock is depleted.

There should be no compatibility issues. Old cameras are still compatible with the new mounting accessories, and vice versa.

Hardware Changes

How to tell if you have the new camera hardware:

New mounting screws are at the base of the camera. These are used to mount the camera into the mounting accessory’s base by turning the camera clockwise to lock in place.
A wedge has been added to the side of the camera’s base to guide the camera to properly lock into position with the mounting bracket.

How to tell if you have the new mounting accessories:

A safety wire has been added at the base of the camera to securely hold the camera in position while completing the wiring of the camera.

The screws at the base of the camera align with the mounting holes in the base of the mounting accessory and lock into position by rotating the camera clockwise.
Two wedges have been added to the side of the mounting accessory to guide the camera to lock into position properly.