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Affected Roles: All Users
Complexity: Low
Last Edit: July 17, 2020
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This article will outline how to reset the password for your DW Cloud service login.
Note that this is not for resetting passwords of DW Spectrum® or DW Blackjack® Servers.
To reset your login:
Once connected, click the Log In button.
The Restore Password window will display in your browser. Enter the Email address linked to your DW Cloud account, then click Reset Password.
Once received, click on Reset Password in the email to update your DW Cloud password.
Note: Please be aware that this may affect the devices previously linked to your DW Cloud account and may require you to log in to the devices with the updated credentials.