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Connecting To VMAX IP Plus Using Pathfinder

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Connecting to VMAX IP Plus Using Pathfinder

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Affected Roles:  Administrator

Related Digital Watchdog VMS Apps:  VMAX Plus (iOS & Android)

Complexity:  Medium

Software Version:  v1.3.7.0 or later

Last Edit:  May 6, 2020

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Pathfinder

The P2P PathFinder function lets you securely view your system on your iOS® or Android® devices by scanning a QR code in the recorder’s settings menu. PathFinder allows users to connect, view, playback and search video from their DW® video surveillance solutions with no need for complicated port forwarding.

This article will outline how to enable Pathfinder on your VMAX IP Plus recording unit and how to connect with VMAX Plus (iOS & Android).

Note:  Pathfinder is a P2P (peer-to-peer) service which requires a strong Internet connection.  If your Internet connection is slow, you are using a Firewall or SonicWall, or are using a VPN, you may encounter connection issues through the Pathfinder function.

If you are using a Firewall or SonicWall, use of a direct connection or DDNS, outlined in Network Setup For A VMAX IP Plus, is recommended instead.

Note: Connection to the VMAX IP Plus through Pathfinder does not provide access to the NVR web client or remote setup options.  To do so, direct connection using the unit's local IP address, WAN IP address, or DDNS address through a browser is required.

Supported/Affected Devices

  • VMAX IP Plus Series

Activating Pathfinder

To enable Pathfinder:

  1. At the VMAX IP Plus, log in as the Administrator
    • Default ID:  admin
    • Default Password:  <no password>
  1. Right-click with the mouse and select Menu.

Select Network, then select Pathfinder.

  1. Click on the Use Pathfinder checkbox to enable Pathfinder, then click the Save button to apply the change.

Note:  If the Pathfinder Status does not show that the function is activated, confirm that the firmware of the VMAX IP Plus is up-to-date and check the Network settings for any errors.

If your network is using a Firewall or SonicWall, the Pathfinder service will not be able to communicate with the P2P service.

Setting Up VMAX Plus

To connect your VMAX Plus (iOS & Android) application to the VMAX IP Plus through Pathfinder:

  1. If you have not already done so, download and install VMAX Plus from the App Store or Google Play for your mobile device.
  1. Launch the VMAX Plus application.

Click on the Add button to create a new site.

  1. The Site Info window will display.

Click in the Use P2P checkbox to enable the peer-to-peer function in the application.

  1. Click on the Scan QR button.  If prompted, allow the application access to your device’s camera.

Scan the Pathfinder QR code from the Pathfinder menu on the VMAX IP Plus.  The Pathfinder ID will autofill in the IP/Address field.

  1. Fill out the remaining fields for the site.
  • Name:  how the site will be labeled in the application
  • Port:  TCP/IP Port of the recording unit (default – 9010)
  • Web Port (Android):  Web port of the recording unit (default – 80)
  • User ID:  the user ID of the recording unit (default – admin)
  • User PW:  the password of the recording unit (default - <no password>)

  1. Click the Save button to apply the changes.

Your site will display in the Site List.

Select your Site and select Live to connect with your VMAX IP Plus.

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  • 22-May-2020
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