Affected Roles: Administrator
Related Digital Watchdog VMS Apps: VMAX Plus (iOS & Android)
Software Version: v184.108.40.206 or later
Last Edit: May 6, 2020
The P2P PathFinder™ function lets you securely view your system on your iOS® or Android® devices by scanning a QR code in the recorder’s settings menu. PathFinder™ allows users to connect, view, playback and search video from their DW® video surveillance solutions with no need for complicated port forwarding.
This article will outline how to enable Pathfinder on your VMAX IP Plus recording unit and how to connect with VMAX Plus (iOS & Android).
Note: Pathfinder is a P2P (peer-to-peer) service which requires a strong Internet connection. If your Internet connection is slow, you are using a Firewall or SonicWall, or are using a VPN, you may encounter connection issues through the Pathfinder function.
If you are using a Firewall or SonicWall, use of a direct connection or DDNS, outlined in Network Setup For A VMAX IP Plus, is recommended instead.
Note: Connection to the VMAX IP Plus through Pathfinder does not provide access to the NVR web client or remote setup options. To do so, direct connection using the unit's local IP address, WAN IP address, or DDNS address through a browser is required.
To enable Pathfinder:
Select Network, then select Pathfinder.
Note: If the Pathfinder Status does not show that the function is activated, confirm that the firmware of the VMAX IP Plus is up-to-date and check the Network settings for any errors.
If your network is using a Firewall or SonicWall, the Pathfinder service will not be able to communicate with the P2P service.
To connect your VMAX Plus (iOS & Android) application to the VMAX IP Plus through Pathfinder:
Click on the Add button to create a new site.
Click in the Use P2P checkbox to enable the peer-to-peer function in the application.
Scan the Pathfinder QR code from the Pathfinder menu on the VMAX IP Plus. The Pathfinder ID will autofill in the IP/Address field.
Your site will display in the Site List.
Select your Site and select Live to connect with your VMAX IP Plus.