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Affected Roles: Administrator
Complexity: Low
Last Edit: September 24, 2020
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The VMAX® A1 Plus recording unit supports UTC (Up-the-Coax) communication, allowing users to communicate and control select cameras from the DVR. However, for this feature to work, the DVR and the connected camera must be configured to use the same signal type.
This article will outline how to change the Protocol settings of a VMAX® A1 Plus for UTC control with a connected analog camera.
Note: If you are still unable to use the UTC controls of the DVR to communicate with the camera, make sure that the Address setting matches the camera’s ID/Address as well. Additionally, ensure that the DVR’s current firmware version is up-to-date.
Note: If UTC/PTZ controls do not respond, it is recommended to bench test the camera with a short cable run to verify that it is not a cabling issue prior to contacting Technical Support.