USB Recovery for a DW Blackjack System (Ubuntu/Linux)
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Affected Roles: Owner, Administrators
Complexity: Medium to High
Last Edit: January 13, 2022
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When encountering major operational issues, use of recovery files may be recommended to resolve the problem and default the recording server.
Examples of this include:
This article will outline how to recover a Linux embedded Blackjack Cube-LX using a USB Recovery key and the Clonezilla program.
**NOTE: The recovery process will completely reset the NVR and return the system to its factory defaults.
If you are unsure if you should run the USB Firmware Recovery, please consult with Digital Watchdog Technical Support.
**NOTE: The default settings for older DW Blackjack systems (purchased prior to June 18, 2021) uses “admin/admin” as the system login.
Change the Boot mode select to UEFI.
Leave the USB connected to the BJCube-LX.
**NOTE: The system will shut down and reboot after saving this configuration.
Using the arrow keys on the keyboard, select the img 2016-01-11-15-img (Default settings, VGA 800x600) Clonezilla option, then press the Enter key.
When the resulting “Are you sure you want to continue? (y/n)” query screen displays, press the Y key, then the Enter key to continue with the process.
Press the Y key, then the Enter key to continue with the recovery process.
Allow the system to restore the image. Image recovery may take 4 – 5 minutes to complete.
Select “OK” to reboot the system.
**NOTE: The default login for older DW Blackjack systems (purchased prior to June 18, 2021) used to use “admin/admin” as the system login.
Change the Boot mode select back to Legacy.
If running the USB Recovery did not resolve your issue, you may contact Digital Watchdog Technical Support for further assistance.
Remove the Recovery USB from to the BJCube-LX.
18. [Optional] If your DW Blackjack model is equipped with a RAID controller, the recovery will include the LSI RAID Controller program. You may need to reform the raid configuration. If so, you may refer to:
If running the USB Recovery did not resolve your issue, you may contact Digital Watchdog Technical Support for further assistance.