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Affected Roles: Administrator
Complexity: Medium
Last Edit: June 24, 2022
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Standalone VMAX® DVR recording units can be configured to send out email notifications through an Internet connection when specified events are detected, such as motion detection, video loss, S.M.A.R.T. warnings, and more.
This article will outline how to set up Email Notification settings for VMAX® DVR.
**NOTE: You may only add up to five (5) email addresses or SMS recipients to each recording unit.
The recording unit must be connected to a router with an active Internet connection to send email notifications.
If you have not completed setting up a network connection for the DVR, please do so before beginning the email notification setup process.
The VMAX® DVR does not have its own dedicated email service. So for the setup of this function, you will need to lend the unit access to an email account and will need to know the SMTP server information of the email provider.
Below are some of the most commonly used SMTP servers.
If you do not see your email provider listed, please contact your provider for the SMTP details.
Service Provider |
SMTP Server |
Port |
Authentication |
AOL |
smtp.aol.com |
587 |
StartTLS |
AT&T |
smtp.att.yahoo.com |
465 |
SSL |
Gmail |
smtp.gmail.com |
587 |
StartTLS |
Hotmail |
smtp.live.com |
465 |
SSL |
Office365 |
smtp.office365.com |
587 |
StartTLS |
Outlook |
smtp-mail.outlook.com |
587 |
StartTLS |
Verizon |
outgoing.verizon.net |
465 |
SSL |
Yahoo Mail |
smtp.mail.yahoo.com |
465 |
SSL |
Yahoo Mail Plus |
plus.smtp.mail.yahoo.com |
465 |
SSL |
To set up Email Notifications for a VMAX® DVR:
To designate the email addresses that will be receiving the email notification:
After successfully adding the email recipient(s), click the E-mail Test button. The DVR will submit a sample email notification to the designated email recipients.
If a test email is not received right away, allow the unit 2 – 5 minutes as there may be an initial delay.
If a test email has still not been received after five (5) minutes, try the following troubleshooting steps:
If you are using an email service like Gmail, you may need to adjust additional email account security settings.
Other than using a different email service for setting up email notifications, to use Gmail be sure to use the Google Accounts App Passwords feature.
To create and use App Passwords:
Use “Select device” to specify a device and choose the device you’re using, then click “Generate”.
Use this 16-character code as your new password as a replacement in your DW product’s SMTP email notification settings.
Tip: Most of the time, you’ll only have to enter an App Password once per app or device, so don’t worry about memorizing it.
Please be aware that if you change your Google Account password, App Passwords will be revoked as part of Google’s account protection campaign.
For more information on using Google App Passwords, click here to visit the Google Account Help site.