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Application Compatibility List

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DW Desktop & Mobile Application Compatibility List

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Last Edit:  July 8, 2022
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App Compatibility

Digital Watchdog’s surveillance recording solutions can be viewed either locally or remotely through the use of the variety of DW desktop and mobile software applications. These applications can connect with recorders and DW Spectrum Server hardware either directly (by IP Addressing) or through DW’s Peer-to-Peer (P2P) proxy services.

The viewing application that should be used is dependent on the model of the recording product type. So before installing a viewing application to the connecting device (computer, phone, tablet, etc.), make sure that the recording unit will compatible with the software.

**NOTE:  The term “Legacy” refers to a product/device that has been discontinued due to stop of production, supersession by a newer product, etc. For a list of Legacy DW products that have been discontinued, you may visit:

Supported/Affected Devices

  • VMAX® A1 Series (2.1 MP) – Legacy
  • VMAX® A1 Plus™ Series (5 MP)
  • VMAX® IP Plus™ Series
  • DW Blackjack® Server Series

Compatibility Table

Mobile software applications for both the Android systems and iOS (Apple) systems can be downloaded from either the Google Play Store (Android) or the App Store (iOS) to your mobile device (phone or tablet).

Computer desktop applications for both Windows systems and Macintosh systems can be downloaded from the Digital Watchdog Website

**NOTE: Applications that were not created by Apple may not be recognized by Macintosh computers – additional system approval may be necessary.

Please read Installing Third Party Applications On Macintosh for more information.

**NOTE: Please be aware that even though an application may be compatible with a recording model, there may only be limited feature support available.

[Click the image above to expand for better viewing]

Additional Limited Feature Support Notes

Pathfinder Available

  • VMAX® A1 (2.1 MP) – supported by DW Mobile app (ended January 2021)
  • VMAX® A1 Plus™ (5 MP) – supported by DW Mobile Plus app (iOS & Android)
  • VMAX® IP Plus™ – supported by DW Mobile Plus app (iOS & Android) and VMAX Plus app (iOS & Android)

Push Notifications Available

  • VMAX® A1 Plus (5 MP) – supported by VMAX Plus app (iOS & Android)
  • VMAX® IP Plus – supported by VMAX Plus app (iOS & Android)

DW Spectrum® Server Compatible

  • DW Spectrum® IPVMS does not fully support all recorder models; partially-supported units are limited to streaming video only. To archive video on a DW Spectrum Server, use of an Analog Recorder IPVMS License will be required for standalone units.

Partially compatible models include:

    • VMAX® 480 [limited support - RTSP]
    • VMAX® Flex [limited support - RTSP]
    • VMAX® Flex 960H [limited support - RTSP]
    • VMAX® A1 (2.1 MP) [limited support - RTSP]

Fully Compatible Models include:

    • VMAX® IP Plus™ - ONVIF, RTSP
    • DW Blackjack® Servers

ACS Software for Mac OS X

This legacy software is no longer supported by the Macintosh platform. 

  • Operating systems running Macintosh version, Catalina (or newer), will no longer save sites within the ACS software
  • Does not offer a backup or backup player option

C3™ CMS Software Compatibility

  • VMAX® A1 (2.1 MP) [limited support – streaming only]
  • VMAX® A1 Plus™ (5 MP)
  • VMAX® IP Plus™

**NOTE:  Pathfinder (P2P) connections with the VMAX IP Plus or VMAX A1 Plus (5 MP) is limited to client functions only.  C3Event Server functions will only work through the use of an IP address or DDNS connection.

**NOTE:  This software is compatible with x64-bit operating systems only; Windows 10 (x64) or MacOS 10.12 (Sierra) support only.