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DW Cloud Account Setup

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DW Cloud™ Account Setup

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Affected Roles:  System Users
Related Digital Watchdog VMS Apps:  DW Spectrum® IPVMS
Complexity: Low

Last Edit:  June 22, 2021
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DW Cloud™

DW Cloud™ is a Peer-to-Peer (P2P) connection option for communicating between your workstation(s) and your DW Spectrum® Server.

  • Workstation - client-based system used purely for the viewing, exporting, and management of the server. Typically, footage is not recorded to this system directly, but will run the DW Spectrum® Client for viewing only.
  • Server - the location where the Spectrum Media Server software is installed. The server's purpose is to receive video streams from cameras, manage local camera settings, process and analyze video for motion or other special settings, archive and store footage, and act as the central device in the surveillance network. Typically, this system will have both the DW Spectrum® Server and the DW Spectrum® Client installed.
  • System – represents the overall DW Spectrum® array.  It can be comprised of a single server or merged servers.

**NOTE:  Removing the DW Cloud™ Owner account from DW Spectrum® Server will result in the removal of all DW Cloud™ accounts that are tied to that System.

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Supported/Affected Devices

  • DW Blackjack® Series

Benefits of Using DW Cloud™

  • Connect and view multiple servers from a single workstation
  • Share and assign permissions with other users
  • Alternate method of remote connection without the need for port forwarding (some limitations may apply when there is a Firewall or Sonicwall present)

Considerations when using DW Cloud™

  • No data/footage will be stored online. All video will be saved directly to the server and rely on the integrity of the servers storage drives.
  • Only works in single router configuration (both Server and Client)
  • Does not work in a Symmetric NAT environment
  • Does not work in more than one dynamic NAT environment (multiple routers)
  • If the server is behind multiple routers, only one router should have a dynamic NAT configuration
  • Does not work in a VLAN environment
  • May not work with outbound (egress) firewall rules
  • TCP Ports 80, 443, and 3345 must be unblocked on the outbound (egress) rules
  • Information for white-listing a server can be found in FQDN or Whitelist For DW Spectrum Cloud Access

Adding A DW Cloud™ Owner

Adding Through the IPVMS Desktop Client

1) At the server, launch the DW Spectrum® Client and log in as the Local System Owner (Default: admin/admin12345)

2) Open the Main Menu and open the System Administration menu (shortcut:  Ctrl+Alt+A) and go to the DW Cloud tab.

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3) If you already have DW Cloud™ account, you may skip to the next step.

​​​If you do not have a DW Cloud™ account, use the Create DW Cloud Account button.  Your computer’s default browser will open and you will be directed to the DW Cloud™ Web Portal.

Complete the registration form, then click Create Account.  An email will be sent to the email address that was entered into the form.

Please check your email account and complete the confirmation.

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4) In the DW Spectrum® Client, click Connect System to DW Cloud and input your DW Cloud™ username and password.  Once connected, the system will display the account email as the Owner.

Note: The first DW Cloud™ account of a System will be recognized as the System Owner.

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5) After connecting the system to your DW Cloud™ account, subsequent users of the Server can also have their DW Cloud™ accounts added to the System.

6) Your Server can now be accessed from your DW Spectrum® Client, DW Spectrum® Mobile application, and the DW Cloud™ Web Portal if logged in with a registered DW Cloud™ account.

To connect with a workstation through the DW Spectrum® Client, click the DW Cloud icon in the top, right-hand corner of the DW Spectrum® Client and enter your DW Cloud™ login information.

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Adding Through the DW Spectrum® Web Client

  1. To add a DW Cloud™ Owner with the web client, begin by opening a web browser.  Make sure that the computer you are using is connected to the same network as the DW Spectrum® Server.

Next, use “http://<Server_IP>:7001” in the browser’s address bar.

  • Example:  http://192.168.1.100:7001
  • If you are performing this on the Server itself:  http://127.0.0.1:7001

Enter the User Name and Password of the System Administrator, then click the Log in button.

  • Default User Name:  admin
  • Default Password:  admin12345

  1. From the Settings tab, click on the System tab.

If you already have a DW Cloud™ account, you may skip to Step 4.

If you do not have a DW Cloud™ account, use the Create DW Cloud Account button.

  1. After clicking the Create DW Cloud Account button, a new tab will open to display the DW Cloud™ Create Account window.

Complete the form, then click Create Account.  An email will be sent to the email address that was entered into the form.  Please check your email account and complete the confirmation.

  1. If you have a DW Cloud™ account, click the Connect to DW Cloud button.

Enter the DW Cloud™ login, then click the Connect System button.

The Web Client will take a moment to confirm the changes, then display a confirmation that the entered DW Cloud™ account has been successfully established for your DW Spectrum® system.

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