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myDW: System and Health

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myDW®:  System and Health

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Affected Roles:  Administrator, Owner

Related Digital Watchdog VMS Apps:  DW Spectrum

Complexity:  Low

Software Version:  DW Spectrum IPVMS v4.0 or higher 

Last Edit:  July 17, 2020

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myDW® System Health

The myDW® Cloud Management platform provides regular status checks of your registered Digital Watchdog systems.  Through this function, users are able to receive status updates and error notifications directly to their email accounts.

This article will outline the Health Status and System Event menus of the myDW® System & Health function.

Supported/Affected Devices:

  • DW Spectrum® IPVMS Servers
  • DW Blackjack® Servers
  • VMAX® IP Plus Series
  • VMAX® A1 Plus Series

Health Status

In the Health Status section, myDW® displays a log of following:

  • Device status or warnings
  • Non-responsive units
  • Recording Issues
  • Abnormal HDD conditions
  • Overheating (VMAX® only)
  • Bad recording sectors (VMAX® only)
  • SMART warnings (VMAX® only)

These settings can be managed from the Alert Settings menu, located under Reporting > Monitoring Alert.

Searching Health Status Log

To search the Health Status log for a specific date window, use the Calendar filter to set a start date and end date for the log.

Exporting Health Status Log

To export the Health Status log, locate the Excel and Email buttons in the Health Status menu.

  • Excel – directly download an Excel spreadsheet with the log information.
  • Email – declare an email address that you would like the Excel spreadsheet to be sent to.

System Event

In the System Event section, myDW® will display system Event Logs that result from alarm triggers set within the interface of the Digital Watchdog device itself.

Searching System Event Log

To search the System Event log, you may use the Calendar filter to set a start date and end date parameter for the log.

Additionally, you may also use the Search function to specify information including the Site Name, type of event, or IP Address information to narrow down the results.

Exporting System Event Log

To export the System Event log, locate the Excel and Email buttons in the System Event menu.

  • Excel – directly download an Excel spreadsheet with the log information.
  • Email – declare an email address that you would like the Excel spreadsheet to be sent to.

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  • 17-Jul-2020
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